Refund policy

The services and offers provided by Mein BARF AG are governed exclusively by these Terms and Conditions. By placing an order for goods or services, these Terms and Conditions are deemed accepted. Any deviations from these Terms and Conditions are effective only if we confirm them in writing.

The offers made by Mein BARF AG in price lists and advertisements are subject to change and non-binding. Orders are binding on Mein BARF AG only after written confirmation.

To initiate a return, please contact us at info@meinbarf.ch. Please note that returns must be sent to the following address: Mein BARF AG, Saanefeldstrasse 3, 3178 Bösingen.

Exceptions / Items Not Eligible for Return

Certain items are excluded from returns, in particular pet food, dietary supplements, and frozen products. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we cannot accept returns of sale items or gift cards.

If you have any questions about returns, you can contact us at any time at info@meinbarf.ch.