FAQs
- To guarantee the cold chain, we recommend a minimum order quantity of 10kg.
- Select the desired delivery date.
- When ordering, please specify under "Remarks" where the goods can be deposited if no one is at home. Or inform us of any other special delivery instructions for the products.
- Delivery will take place at the earliest on the day after tomorrow after receipt of order (excluding Saturday, Sunday, Monday and public holidays).
- We have no influence on the exact delivery time. Deliveries usually take place between 7:00 AM and 10:00 PM.
- The frozen products are delivered in special thermal boxes, which are the property of Mein BARF AG.
- The thermal boxes are to be returned within 1 to 2 days using the free return label from the post office, supplied on the lid of the thermal box: You can drop off the thermal boxes at the nearest post office branch or use the free Post pick@home service and arrange for the post office to collect the boxes from your home. If you have any questions, please do not hesitate to contact us. Contact us at 076 317 46 16 or by email
- for small dogs (approx. 5kg body weight): 4%
- for medium dogs (approx. 15kg body weight): 3%
- for large dogs (approx. 30kg body weight): 2%
The correct feeding amount for dogs is extremely important for their health and well-being. Here are some reasons why:
- Health status: An appropriate feeding amount helps to avoid overweight or underweight, which in turn reduces the risk of diseases such as diabetes, heart problems, and joint problems.
- Energy requirements: Dogs require different amounts of energy depending on their size, age, activity level, and health status. A balanced diet ensures that they have enough energy for their daily lives.
- Nutrient supply: The right amount of food ensures that dogs receive all the necessary nutrients such as vitamins, minerals, and proteins that they need for a healthy life.
- Behavioral problems: An incorrect feeding amount can lead to behavioral problems, such as excessive begging or aggression due to hunger or discomfort.
It is important to regularly check the feeding amount and adjust it if necessary, especially if the dog's living conditions change.
80% meat content and 20% vegetable and/or fruit content. To ensure an ideal feed mix for your dog or cat, we recommend creating a feeding plan.
Correct thawing of frozen products is very important when feeding raw food. If you follow these steps, bacteria don't stand a chance:
- Place meat in a bowl when thawing.
- Cut open the packaging and ensure that the bowl or container is permeable to oxygen.
- Never thaw frozen products in sealed packaging, as gases can form (anaerobic bacteria).
- Feed the thawed meat to your dog within 1-2 days. For cats, the meat should be fed within 1 day, as many cats will not eat older meat. Tip for cat owners: Portion the frozen product and thaw each food portion individually in the refrigerator, as cats prefer freshly thawed food.
- Clean dishes thoroughly with soap after each use and wash your hands regularly.
High-quality, sustainable, and fairly produced products are very important to us. This is for both animal welfare and an intact environment. Our BARF products are processed, packaged, and provided to our customers in the region. The meat in our products comes from various sources. This includes organic meat and meat from animal-friendly farming. Unfortunately, these cannot be labelled as organic because there is no separate production line for organic products. However, we cannot rule out that meat products from conventional farming are included in our products.
Mainly, we receive meat from a kind of "overproduction" or pieces that are not used for the food market (e.g., cuts such as carcasses, necks, muscle meat from older animals, offal, etc.). We therefore utilise meat that is not used in the conventional market.
The meat is veterinary-controlled, and production takes place exclusively in Switzerland under the strictest hygiene regulations. Almost exclusively Swiss meat is used. For certain types of meat such as ostrich, salmon, lamb, and horse, imported meat from controlled breeding may also be processed. The declaration of origin of the meat can be found in the product description (composition).
Frequently Asked Questions
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